Investing for Financial Inclusion: Four Enablers for Outcomes Measurement and Management

Impact investors who are further along their IMM learning journey have innovated in their approaches to be more outcomes-focused. However, according to CGAP’s research, measuring and managing outcomes performance is not mainstream practice. The status quo remains largely to measure and manage for outputs and use proxy measures for outcomes. CGAP hypothesizes that better alignment across the capital value chain—from limited partners (LPs) to general partners (GPs) to FSPs—can significantly advance the measurement and management of financial inclusion outcomes. CGAP proposes four key enablers, which if addressed, can significantly align interests and actions across the capital value chain.